Privacy Policy

1. Introduction

Statera IKP ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact details (email, phone number, address)
• Health information relevant to our services
• Payment information for services rendered
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent
• Referring website information
• Device information

3. How We Use Your Information

We use the collected information to:

• Provide and improve our detoxification services
• Communicate with you about appointments and treatments
• Send newsletters and marketing communications (with consent)
• Process payments and maintain records
• Comply with legal obligations
• Analyze website usage to improve user experience

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Professional advisors (accountants, lawyers)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@stateraikp.co.uk
• Phone: +44 7971 630796